Where do you ship?
We ship to delivery addresses within the United States only.

How much is shipping?
Orders of $120 or more ship free. Orders under $120 are charged a flat $15 shipping fee.

What is the order cutoff time?
5:00 PM (Central Standard Time, CST).

How long does processing take?
Typical processing time is 1–2 business days (Monday–Friday, excluding holidays).

How long does delivery take after shipment?
Typical transit time after shipment is 3–7 business days (estimates and not guarantees).

Which carriers do you use?
USPS, UPS, FedEx, and/or regional carriers.

Will I receive tracking information?
If tracking is available, tracking details are sent by email after shipment. Tracking updates depend on carrier scans.

Do your prices include tax?
Yes. Prices include tax, and we do not add additional tax at checkout.

What payment methods do you accept?
Visa and Mastercard.

What is your return window?
Return requests must be submitted within 30 days of delivery.

Who pays for return shipping?
Non-quality returns: the buyer is responsible for return shipping.
Quality issues, wrong item, or shipping damage: we review the case and handle return shipping responsibility as appropriate based on the situation.

Are shipping fees refundable?
Shipping fees paid at checkout (if any) are non-refundable.

How long do refunds take?
Approved refunds are processed within 10 business days after approval to the original payment method (posting time may vary by issuer).

My item arrived damaged or I received the wrong item—what should I do?
Contact us within 48 hours of delivery and provide photos of the item(s), packaging, and shipping label.

Merchant Information
Store name: Pooler Discount Furniture
Company: Pooler Discount Furniture LLC
Business address: 90 Columbia Dr Suite B, Pooler, GA 31322, United States
Customer service phone: +1 912-777-2432
Customer service email: info@poolerdiscountfurniture.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)